Privacy Policy

Last updated: July 2026

Privacy Policy

Infusion Agency

Last Updated: July 14, 2026

This Privacy Policy explains how [Business Legal Name] ("Infusion Agency," "we," "us," or "our") collects, uses, discloses, and protects information in connection with the website at theinfusionagency.com (the "Site") and our digital marketing services (the "Services"). By using the Site or engaging our Services, you agree to the practices described in this Policy.

1. Information We Collect

Information you provide directly. When you contact us, request a quote, purchase Services, or communicate with us, we may collect:

  • Contact and identity information such as your name, business name, email address, phone number, and mailing address.
  • Project and account information such as the details of your engagement, communications, feedback, approvals, and any content or materials you provide to us.
  • Payment information. Payments are processed by our third-party payment processor, Stripe. When you make a purchase, your payment card details are collected and processed directly by Stripe. We do not collect or store your full payment card number. We may receive limited transaction information from Stripe, such as confirmation of payment, the last four digits of your card, card type, billing name, and billing contact details.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain technical information, including your IP address, device and browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits. This is collected through cookies and similar technologies (see Section 3).

Information from third parties. We may receive information from service providers and platforms we use to deliver the Services, such as analytics providers and advertising platforms, in accordance with their terms.

2. How We Use Information

We use the information we collect to:

  • Provide, perform, and deliver the Services and communicate with you about your engagement;
  • Process payments and prevent fraud (through Stripe);
  • Respond to inquiries, requests, and support needs;
  • Operate, maintain, secure, and improve the Site and our Services;
  • Analyze usage and measure the performance of the Site and our marketing;
  • Send administrative and transactional communications, and, where permitted, marketing communications (from which you may opt out); and
  • Comply with legal obligations and enforce our agreements.

We rely on lawful bases including performance of a contract with you, our legitimate business interests, your consent (where required), and compliance with legal obligations.

3. Cookies and Analytics

The Site uses cookies and similar technologies to operate the Site, remember your preferences, understand how the Site is used, and improve performance. We may use analytics services to help us measure traffic and usage trends; these providers may set their own cookies and collect information about your use of the Site.

You can control cookies through your browser settings and, where offered, through our cookie banner. Disabling certain cookies may affect Site functionality. Where required by law, we obtain consent before setting non-essential cookies.

4. How We Share Information

We do not sell your personal information. We share information only as follows:

  • Service providers. We share information with trusted third parties that perform services on our behalf, including:
    • Stripe — payment processing;
    • Vercel — website hosting and delivery infrastructure;
    • Analytics, email, and communication providers — to operate and improve the Site and communicate with you. These providers are permitted to use information only to perform services for us.
  • Advertising and marketing platforms. In the course of providing Services to clients, we may interact with third-party marketing and advertising platforms. Their handling of data is governed by their own privacy policies.
  • Legal and safety. We may disclose information where required by law, subpoena, or legal process, or to protect the rights, property, or safety of Infusion Agency, our clients, or others.
  • Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this Policy.

5. Third-Party Services

The Site and Services rely on third-party providers, including Stripe (payments) and Vercel (hosting). Your interactions with these providers may be subject to their own privacy policies:

  • Stripe: https://stripe.com/privacy
  • Vercel: https://vercel.com/legal/privacy-policy

We are not responsible for the privacy practices of third-party websites or services that we do not control.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide the Services, maintain business and financial records, resolve disputes, and comply with our legal obligations. Retention periods vary depending on the type of information and the applicable legal, tax, and accounting requirements. When information is no longer needed, we will delete or de-identify it using reasonable measures.

7. Data Security

We use commercially reasonable technical and organizational measures designed to protect information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, which may include the right to:

  • Access the personal information we hold about you;
  • Correct inaccurate or incomplete information;
  • Delete your personal information;
  • Object to or restrict certain processing;
  • Opt out of marketing communications; and
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at support@theinfusionagency.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before fulfilling a request. You will not be discriminated against for exercising your rights.

If you are in a jurisdiction with specific privacy laws (such as California or the European Economic Area / United Kingdom), you may have additional rights under those laws, and you may have the right to lodge a complaint with your local data protection authority.

9. Marketing Communications

If we send you marketing emails, you may opt out at any time by using the unsubscribe link in the email or by contacting us. We will still send you transactional or service-related communications necessary to your engagement.

10. Children's Privacy

The Site and Services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children under 13 (or the age defined by applicable local law). If you believe a child has provided us with personal information, please contact us so we can delete it.

11. International Users

We are based in the United States, and information we collect may be processed and stored in the United States or other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your country. By using the Site or Services, you understand that your information may be transferred to and processed in these locations.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and, where appropriate, provide additional notice. Your continued use of the Site or Services after changes take effect constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, contact:

[Business Legal Name] [Business Address] Email: support@theinfusionagency.com Website: theinfusionagency.com